Qtways Shipping Policy

At Qtways, we are committed to delivering your orders quickly and efficiently. Please read our shipping policy carefully to understand our shipping process, charges, and delivery timelines.

1. Order Processing

• Orders are processed within 24 hours after payment confirmation.
• Orders placed on Sundays will be processed on the next business day.
• Processing times may vary during peak seasons or due to unforeseen circumstances.

2. Shipping Methods & Timeframes

• Shipping methods depend on third-party logistics/shipping providers.
• Delivery times may vary based on your location and the courier service used.
• Once shipped, you will receive a tracking number to monitor your order's status.

3. Shipping Charges

• Free shipping is available on orders.
  

4. Tracking & Delivery

• Customers will receive a tracking link via email/SMS once the order is shipped.
• It is the customer’s responsibility to provide the correct shipping address.
• Qtways is not responsible for lost packages due to incorrect addresses.
• If you experience any delivery issues, contact our support team within [5-7] days of the estimated delivery date.

5. Delayed or Lost Shipments

• While we aim for timely delivery, unforeseen delays may occur due to factors beyond our control, such as weather, courier delays, or local restrictions.
• If your package is delayed significantly, please contact our support team for assistance.

6. Contact Information

For any shipping-related inquiries, please reach out to us:

📩 Email: qtways2024@gmail.com
📞 Phone: 7669417555
🕒 Working Hours: 10 AM – 6 PM (Monday to Saturday)